We have observed that all systems are functioning normally, and the Multitenant environment for Norce Commerce is fully operational. As everything remains stable, we are now closing this incident.
Thank you for your patience and cooperation throughout this process.
Should you experience any further issues, please do not hesitate to reach out to our support team.
Posted Apr 04, 2025 - 11:32 CEST
Monitoring
Dear Customer,
We are pleased to inform you that the incident affecting our Multitenant environment for Norce Commerce has been successfully resolved. Our team has identified the root cause and implemented the necessary fixes to restore full functionality.
We apologize for any disruption this may have caused and appreciate your patience and understanding throughout the process.
We will continue to monitor the environment to ensure stability.
Posted Apr 04, 2025 - 08:34 CEST
Investigating
Dear Customer,
We are currently experiencing an incident affecting our Multitenant environment for Norce Commerce. Our engineering team is actively investigating the root cause of this disruption to restore full functionality as soon as possible.
We sincerely apologize for the inconvenience this may be causing and appreciate your patience while we work to resolve the issue. Further updates will be provided as we progress with our investigation.
Thank you for your understanding.
Posted Apr 04, 2025 - 08:25 CEST
This incident affected: Norce Commerce (Norce Commerce).